Welcome to the AMG Staff Request Portal


For computer and network related technical issues, contact Magna5 support by sending an email from your employee email to: support@magna5.com 

or placing a call to:

Mobile, AL Support Center 

Phone Number: 1-770-451-1111

Email: support@magna5.com

Portal: Magna5 Connect

THIS IS THE PREFERRED WAY OF CREATING TICKETS:

WHEN CREATING A TICKET THIS WAY, BE SURE TO INCLUDE FULL NAME, EMAIL AND PHONE EXTENSION!



For in-house custom clinical, scheduling, onboarding requests, or any other non-technical issues, you can proceed to Open a new Ticket here:

Every request is assigned a unique ticket number which you can use to track the progress and responses online.

A valid email address is required to submit a ticket.

It is recommended that you use your company email address, and that you use the same address for every ticket you create.

If you do not have a company email address, use your supervisor's or department's company email address, or have your supervisor create the ticket for you.